For Professionals

Common Ground for Professionals

Clearer information. Structured communication. Better records.

Common Ground is a free parallel-parenting platform designed to help caregivers coordinate the practical care of their children while reducing unnecessary direct communication. It provides a structured environment for parenting schedules, handovers, child updates, health information, requests, documents and essential communication, with clear chronological records of shared activity.

Who this section is for

This section is designed for professionals supporting separated families.

Family lawyersFamily Dispute Resolution practitionersMediatorsSocial workersPsychologistsCounsellorsParenting coordinatorsSupervised-contact providersFamily-violence specialistsWhānau support servicesOther authorised family professionals

Common Ground does not ask caregivers to communicate more. It gives them a clearer way to communicate what matters.

Everything about the child. Nothing about the conflict.

Why Common Ground

Parenting information shouldn’t be buried in hundreds of messages.

Common Ground moves routine parenting coordination away from unstructured conversations and into purpose-built workflows. Instead of a running text thread that is easy to misread and hard to review later, each piece of parenting information has its own clear place.

Instead of

“What time are you bringing her back?”

Common Ground shows

Next Handover — Sunday, 4:00pm

Instead of

“Did he have his medication?”

Common Ground shows

Last dose — 2:04pm

Instead of

“Can we change Friday?”

Common Ground shows

Schedule Change Request → Accept / Decline

Instead of

“Did you get my message?”

Common Ground shows

Acknowledged — 8:42am

If information can be communicated through a calendar entry, structured update, request, status or acknowledgement, Common Ground reduces the need for another conversation.

Designed for parallel parenting

Designed for two households

Conventional co-parenting tools often assume that parents have a cooperative personal relationship and want to keep talking. Common Ground does not. It is built for parallel parenting: two households that share responsibility for their children, with the platform carrying the practical coordination so parents don’t have to rely on continuous informal communication.

  • Clear boundaries
  • Child-focused information
  • Predictable communication
  • Structured requests
  • Reduced unnecessary interaction
  • Transparent records
  • Independent households

Separate homes. Shared responsibility. Common Ground.

Professional feature overview

What families can share with you

Shared Calendar

Parenting schedules, handovers, appointments, school events, activities and holidays — plus schedule-change requests with a full change history.

Structured Communication

Child updates, health updates, questions, requests, acknowledgements and urgent child information — each in its own structured form rather than a free-running thread.

Child Passport

Centralised information about each child: health, medication, education, activities, emergency contacts and routines.

Health & Medication

Medication logs, dose records, health updates and appointments, kept in a single chronological health history.

Common Ground Records

Important shared activity is recorded chronologically with timestamps and relevant user information.

PDF Record Export

Parents can select a date range and relevant record categories and generate a structured PDF containing the selected Common Ground history. Designed to make relevant parenting records easier to organise and provide to a professional when required.

Expenses

Structured child-related expenses, receipts, contribution requests and payment status.

Documents

Secure storage for relevant child and parenting documents.

Common Ground Record

A chronology, not an interpretation.

The Common Ground Record brings activity from across the platform into one chronological timeline. A realistic day looks like this:

5 September 2026
  1. 08:04Health update

    Health update added by Parent A.

  2. 08:41Acknowledgement

    Update acknowledged by Parent B.

  3. 13:06Schedule change request

    Change requested by Parent B.

  4. 13:41Request accepted

    Request accepted by Parent A.

  5. 13:41Calendar updated

    Parenting calendar automatically updated.

  6. 16:02Handover

    Handover recorded as completed.

Common Ground records what occurred within the platform and when. It does not determine which parent is right or wrong.

No parenting scores. No cooperation scores. No AI-generated conclusions about either parent.

Downloadable records

From timeline to document

Step 1

Select date range

1 June 2026 → 31 August 2026

Step 2

Select records

  • Messages
  • Updates
  • Requests
  • Calendar changes
  • Handovers
  • Health
Step 3

Generate PDF

The report compiles the selected history into a structured, chronological document.

COMMON GROUND — RECORDS REPORT
Report ID: CG-RPT-20260905-8F42A
Period: 1 June 2026 – 31 August 2026
Generated 05/09/2026, 10:24 — Integrity: SHA-256

Generated reports can include:

  • Unique report ID
  • Generation date and time
  • Reporting period
  • Selected children
  • Selected record categories
  • Chronological records
  • Relevant timestamps
  • Edit and change history where applicable
  • Attachment references

Where implemented, technical integrity information — such as a file hash — may also accompany the report.

A structured PDF makes relevant parenting records easier to organise and provide to a professional when required. Generating a PDF does not, by itself, make any material admissible evidence in a court, and Common Ground does not claim its exports are certified or court-approved.

Protection Orders & communication boundaries

Where communication is restricted

Common Ground may assist families where communication needs to remain limited, structured or clearly documented, including some circumstances where court orders are in place.

However, Common Ground does not override a Protection Order, Parenting Order, bail condition or any other legal restriction. Parents must only use Common Ground to communicate where, and in the manner, legally permitted.

Common Ground does not create permission to contact another person.

Read our Safety Information
Family violence safety

Safety by design

Common Ground is designed to minimise opportunities for surveillance or unnecessary contact between households. The platform deliberately avoids features that could be used to monitor, pressure or prolong engagement.

  • No continuous location tracking
  • No public child profiles
  • Private parent spaces remain private
  • Structured communication
  • Controlled professional access
  • Limited disclosure of personal information
  • No social-media features
  • No unnecessary engagement mechanics
  • Clear account and access controls

Individuals experiencing immediate danger should use emergency and specialist services rather than relying on Common Ground. In New Zealand deployments, emergency and support service information is provided on our Safety Information page and can be configured for the services available in each region.

Professional Access

Read-only access, granted by the family

Where this feature is enabled, a parent or family can provide an authorised professional with controlled read-only access to selected information. The family decides which categories are shared and for how long — access is never granted silently or automatically.

Professional Access

Professional: Sarah Thompson

Role: Family Lawyer

Calendar
Records
Health
Messages
Expenses

Access period: 1 September – 30 September 2026

READ ONLY
  • Access can be limited by category
  • Access can be limited by date
  • Access can expire automatically
  • Access can be revoked at any time
  • Professionals cannot alter parenting records
  • Access events are logged
Professional Portal

A separate, secure space for professionals

Professional accounts are separate from parent accounts. A professional signs in to a dedicated portal that lists the families that have explicitly granted them access — and only those families.

Families I have access to

Each family card shows only information the family has explicitly authorised:

  • Authorised records
  • Authorised calendar
  • Authorised documents
  • PDF report access where permitted
  • Access expiry date

Professionals never automatically gain access to an entire family’s account. Every grant is created by the family, bounded by category and date, and enforced by strict permission controls.

Open the Professional Portal
Privacy

Privacy & Data Protection

Common Ground handles parenting and child information, which is often sensitive. These are the privacy principles the platform is built on, in plain language:

  • Sensitive child information is stored per family and kept separate from other families
  • Account security protects each parent’s sign-in and session
  • Family-level data separation is enforced at the database level
  • Professional permissions are explicit, category-based and time-limited
  • Document security keeps shared files within the family
  • Record retention keeps a stable, chronological history of shared activity
  • Private parent spaces stay private; only shared parenting information is exchanged
  • Account access can be reviewed and revoked
  • Data exports let families obtain their own information

New Zealand context

Common Ground is being designed with New Zealand privacy requirements in mind, including the Privacy Act 2020 and applicable privacy principles. We do not claim legal compliance until a formal legal and privacy review has been completed.

Read our Privacy Policy
Professional resources

Professional Resources

A library of guides is being prepared for professionals supporting separated families. Each will be downloadable here once its final document has been published.

Coming soon

Common Ground Professional Guide

How the platform works.

Coming soon

Parallel Parenting Guide

Overview of the structured parenting model supported by Common Ground.

Coming soon

Common Ground Records Guide

How records, timestamps, changes and exports operate.

Coming soon

Safety & Family Violence

Safety principles and limitations.

Coming soon

Privacy & Security

Technical and privacy information.

Coming soon

Professional Access Guide

How temporary read-only access operates.

Coming soon

Parent Information Sheet

A simple PDF professionals can give parents.

Download links will appear on each card once the document is available.

Refer a family

Introduce Common Ground to a Family

Professionals can download a neutral information sheet to give to a family. The sheet explains what Common Ground is, what it does, that it is free for parents, the website address, and basic setup instructions — with a QR code for quick access.

The information sheet includes

  • What Common Ground is
  • What it does
  • That it is free for parents
  • Website address
  • QR code
  • Basic setup instructions

Families are never enrolled or contacted automatically. Sharing the sheet is entirely at the professional’s discretion, and the family decides whether to sign up.

Free for parents

Free for parents

Access to essential parenting coordination should not depend on whether a parent can afford another subscription. Common Ground is designed to provide its core parenting tools to parents without a subscription fee.

Common Ground does not ask caregivers to communicate more. It gives them a clearer way to communicate what matters.

Everything about the child. Nothing about the conflict.

Two homes. Clear boundaries. One Common Ground.

Professional feedback

Help shape Common Ground

If you support separated families, your perspective matters. Tell us what works, what is missing, and any safety or privacy concerns you would like raised.

Professional advisory panel

Professional Advisory Panel

Common Ground intends to incorporate multidisciplinary input into how the platform is designed and improved, drawing on relevant areas such as:

Family lawPrivacyCybersecurityFamily violenceMediationSocial workPsychologyMāori perspectivesLived experience of shared caregiving

We will only name advisors publicly once they have agreed to be associated with Common Ground. This page does not display any invented advisors or endorsements.